I have Cisco IP Communicator 22.214.171.124. One of the keyboard shortcuts it registers, Ctrl+Shift+A (answer phone), fails on two accounts: First, it DOESN'T answer the phone, and second, it completely takes over that shortcut. I have two separate apps where that shortcut fails to work whenever Communicator is running but does work when I shut the program down. Is there any way to disable/change this key sequence? I really need this shortcut in one of the programs.