cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
201
Views
0
Helpful
2
Replies

GUSI problem if EngineeringSpecialBackup folder moved

Ginger Dillon
VIP Alumni
VIP Alumni

Hello -

Want to share a problem I discovered with one of our Unity servers. This server was unfortunately built with too small a C drive partition. This will be corrected when I rebuild the server for Unity 5.x. As a result, I am always cognizant of the C drive filling up and have taken measures to move specific files from this drive to another location. I went to run the GUSI on this server the other day and it hung, the program went idle ... non-responsive. I just figured it out this morning :-) I moved the EngineeringSpecialBackup folder back to its default location on c:\commserver and the GUSI ran fine.

Regards, Ginger

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

As a side note, moving those files may break other tools that check if an ES is installed as well (notably the ES rollback capability) - but GUSI should be smart enough no to go into nap time mode if the files aren't found there when it goes looking... the fine folks on the escallation team are taking over that tool these days I'm told so I'll pass this along to them.

Hi Jeff and team -

Thank you very much!

Sincerely, Ginger