Wireless users complain of dropping

j.mccartney · ‎03-06-2008

Hello,

I'm new to the wireless world and we have been getting complaints lately since we turned on authentication for our wireless network. We have 4402 controllers and use 1242's for AP's.

What should be the first things to look for? How would i know if I have a bad AP? I know some users are connecting with 802.11a which may be an issue. I know that I connect using 802.11a and don't seem to have an issue. This really driving me crazy.

Any help is appreciated.

j.mccartney · ‎03-06-2008

I'm doing some troubleshooting and I noticed the noise meter went up dramatically and dropped my laptop and now that the noise is around 97dB. So maybe I have something creating interference causing the noise to jump.

pirateoftheairwaves · ‎03-08-2008

check whether u experience this dropping even with an ssid that has no authentication. if it does the same, there maybe some interference in the area... try to use auto RF for ur LAP, so the it will adjust to the least congested channel.

if it doesn't do the same dropping, your authentication may have been configured improperly.

do these to isolate the problem.