Im configuring CCME4.0 for a client and they have a small callcenter type environment.
When a call is directed to their hunt group they want all 6 phones to ring at once. I have achieved this by creating 6 ephone-dn's and overlaying them on all 6 ephones including their unique extension number. The hunt group will list all six numbers.
Problem i'm facing is that they can't logout of the hunt group because the DN's are all shared. Is there a way around this?
ephone-hunt 1 longest-idle
list 579, 580, 581, 582, 583, 584, 585
timeout 5, 5, 5, 5, 5, 5
description Main Hunt
Secondly, is there an easy way for the client to forward a hunt group pilot to another number during lunch times or staff meetings?
Thanks in advance.