ciscoworks 2.6

Unanswered Question
Mar 7th, 2008
User Badges:
  • Bronze, 100 points or more

I have finally rebuilt my box with all the current 2.6 stuff on it. I have two pieces of equipment that constantly fail in the inventory update process. The error the job reports is "device sensed but collection failed" for the inventory collection routine. If I go to Device manager and choose the device and do an inventory update I get the same error.

I have tested credentials and they report back as being okay. I can use the Device manager to telnet, view the config, pretty much anything but inventory. Thoughts on what to try to get rid of this error? thanks.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Joe Clarke Fri, 03/07/2008 - 11:05
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

There are known bugs with the inventory collection process. What version of RME do you have? If you look in the IC_Server.log, what errors do you see relating to these devices?


This Discussion