MWI issue with CME and CUE running on seperate routers

Unanswered Question

I cannot get the MWI lights to work on the phones.

here is the dial peer on the CME router

dial-peer voice 1001 voip

destination-pattern 900.....

session target ipv4:172.22.12.250

codec g711ulaw

no vad

Here are the ephones

ephone-dn 190

number 9000....

mwi on

!

!

ephone-dn 191

number 9001....

mwi off

Here is part of the config on the CUE router

dial-peer voice 1001 voip

destination-pattern 900.....

session target ipv4:172.22.12.250

codec g711ulaw

no vad

!

!

telephony-service

load 7910 P00403020214

load 7960-7940 P00303020214

load ATA ATA030100SCCP040211A.zup

max-ephones 48

max-dn 192

ip source-address 172.16.11.254 port 2000

create cnf-files version-stamp 7960 Aug 06 2007 11:47:32

max-conferences 8

timeouts interdigit 5

moh music-on-hold.au

web admin system name admin password want0p3n

dn-webedit

time-webedit

!

!

ephone-dn 190

number 9000....

mwi on

!

!

ephone-dn 191

number 9001....

mwi off

also ccn application

tllcvmrouter> sh ccn application

Name: ciscomwiapplication

Description: ciscomwiapplication

Script: setmwi.aef

ID number: 0

Enabled: yes

Maximum number of sessions: 8

CallControlGroupID: 0

strMWI_OFF_DN: 9001

strMWI_ON_DN: 9000

If i dial 90002765 the phone extention the system lights the phone. If I dial 90012765 theextention it unlights the phone.

I also have SMTP forwarding turned on and VM's are getting to the VM system as well as email. I just cannot get the MWI to work.

Thanks

Todd

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Rajesh Revuru Fri, 03/07/2008 - 12:05

Hi:

I think the communication between CME and CUE is SIP based. So i guess you would have to include under your dial-peers

session protocol sipv2

dtmf-relay sip-notify

codec g711ulaw

And also session target IP address has to IP Address of CUE.

HTH

chrclark Wed, 03/12/2008 - 13:23

IP address should be the CUE module --

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/integration/unity_exp/configuration/guide/cue_cme1.html#wp1112746

SUMMARY STEPS

1. dial-peer voice tag voip

2. destination-pattern [+] string [T]

3. session protocol sipv2

4. session target ipv4:destination-pattern

5. dtmf-relay sip-notify

6. no vad

7. exit

destination-pattern-IP address of the dial peer that is to receive calls. Enter the IP address of the Cisco Unity Express module.

sdekooter Wed, 03/12/2008 - 16:01

also check sip-gateway in CLI config of CUE..

Should CUE be accessable from both routers? Or just from CCME? Refraised; is CUE-router also VOIP-enabled besides the dialpeer to CUE?

Thanks in advance to everyone

I still cannot get the VM light to light up. I can dialing the MWI number 8000 and off dialing 8001. Here is the configs from both (with some info removed).

This is the CCME router

isdn switch-type primary-ni

!

!

voice call carrier capacity active

voice rtp send-recv

!

voice service voip

h323

sip

!

!

controller T1 1/0

framing esf

linecode b8zs

pri-group timeslots 13-24

gw-accounting syslog

!

!

!

interface Serial1/0:23

no ip address

no ip redirects

no ip unreachables

no logging event link-status

isdn switch-type primary-ni

isdn incoming-voice voice

no cdp enable

!

router eigrp 100

network x.x.0.0

auto-summary

!

ip classless

!

ip http server

ip http path flash

!

!

control-plane

!

voice-port 1/0:23

!

dial-peer voice 100 pots

description inbound and outbound to PSTN

destination-pattern 9.T

direct-inward-dial

port 1/0:23

!

dial-peer voice 8991 voip

description CUE Voice Mail System

destination-pattern 8991

session protocol sipv2

session target ipv4:x.22.12.250

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 8010 voip

description AtuoAttendent_recoreded message

destination-pattern 8010

session protocol sipv2

session target ipv4:x.22.12.250

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 8011 voip

description AutoAttendent

destination-pattern 8011

session protocol sipv2

session target ipv4:x.22.12.250

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 8000 voip

destination-pattern 8000....

session protocol sipv2

session target ipv4:x.22.12.250

dtmf-relay sip-notify

dial-peer voice 8001 voip

destination-pattern 8001....

session protocol sipv2

session target ipv4:x.22.12.250

dtmf-relay sip-notify

no vad

!

gateway

timer receive-rtp 1200

!

sip-ua

mwi-server dns:voicemail expires 3600 port 5060 transport udp unsolicited

!

!

telephony-service

load 7910 P00403020214

load 7960-7940 P00308000700

load ATA ATA030100SCCP040211A.zup

max-ephones 52

max-dn 200

ip source-address x.16.11.254 port 2000

caller-id block code *67

timeouts interdigit 3

timeouts ringing 30

system message Welcome Todd

url services http://x.16.11.253/voiceview/common/login.do

url authentication http://x.16.11.253/voiceview/authentication/authenticate.do

time-zone 8

create cnf-files version-stamp 7960 Sep 12 2007 11:47:42

voicemail 8991

mwi sip-server x.22.12.250 transport udp port 5060 reg-e164

mwi expires 86400

max-conferences 8 gain -6

call-forward pattern .T

moh music-on-hold.au

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern 8...

transfer-pattern 111.

login timeout 600 clear 01:00

!

ephone-dn 180

number 7999

!

!

ephone-dn 190

number 8000.... secondary 8001....

mwi on-off

!

This is the CUE router

voice service voip

h323

sip

!

interface Loopback0

no ip address

!

interface FastEthernet0/0

ip address x.16.11.253 255.255.255.0

!

!

interface Service-Engine1/0

ip address x.22.12.254 255.255.255.0

ip route-cache flow

service-module ip address x.22.12.250 255.255.255.0

service-module ip default-gateway x.22.12.254

!

ip route x.22.12.250 255.255.255.255 Service-Engine1/0

ip http server

!

dial-peer cor custom

!

telephony-service

load 7910 P00403020214

load 7960-7940 P00303020214

load ATA ATA030100SCCP040211A.zup

max-ephones 48

max-dn 192

ip source-address x.16.11.254 port 2000

ccn application ciscomwiapplication

description "ciscomwiapplication"

enabled

maxsessions 8

script "setmwi.aef"

parameter "CallControlGroupID" "0"

parameter "strMWI_OFF_DN" "8001"

parameter "strMWI_ON_DN" "8000"

end application

Thanks

Todd

crehrer Tue, 04/22/2008 - 13:04

Not sure if you got this working yet but I have the same situation at one of my locations, so where the CUE is you need to build out two VOIP dial peers this is how I have mine working, I have 5 digit dialing and my numbers are in a range at the other site hope this helps.

dial-peer voice 3765 voip

description MWI To Logistics

destination-pattern 80003765.

session target ipv4:10.3.204.1

codec g711ulaw

no vad

!

dial-peer voice 3766 voip

description MWI To Logistics

destination-pattern 80013765.

session target ipv4:10.3.204.1

codec g711ulaw

no vad

!

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