I am deploying a new unity environment (v5.1) and I need to import users who were already subscribers on an old unity server v 3.1.
How do I do this. When we try to use the Bult User Import tool, it wont allow us to import the users because they already were subscribers on the old unity.
What we are doing is this:
we have an existing unity server running on v 3.1.
We have deployed a new unity server v 5.1 with failover and we need to migrate users from the old system to the new one.
Please help! This is very urgent