03-08-2008 09:45 PM - edited 03-18-2019 08:35 PM
On Unity express 2.3 I cannot seem to get the original called number to take
effect. It is still using last redirected number for VM. Have changed it
back and forth serveral times with no success. I have not reload it yet but don't see why I should have to. Anyone seen this issue??
Thanks
Art
Solved! Go to Solution.
03-09-2008 07:50 AM
Hi Art,
If CUE is integrated with Callmanager Express there are additional config changes required on the CME side;
If you configure the OCN option for Cisco Unity Express on a Cisco Unified CME platform, you must configure Cisco Unified CME to correspond. If you configure OCN for Cisco Unity Express on a Cisco Unified Communications Manager platform, no additional configuration on Cisco Unified Communications Manager is required.
SCCP: Setting a Mailbox Selection Policy for Cisco Unity Express or a PBX Voice-Mail Number
To set a policy for selecting a mailbox for calls from a Cisco Unified CME system that are diverted before being sent to a Cisco Unity Express or PBX voice-mail pilot number, perform the following steps.
Prerequisites
Cisco Unified CME 4.0 or a later version.
SUMMARY STEPS
1. enable
2. configure terminal
3. dial-peer voice tag voip
or
dial-peer voice tag pots
4. mailbox-selection [last-redirect-num | orig-called-num]
5. end
Hope this helps!
Rob
03-09-2008 07:50 AM
Hi Art,
If CUE is integrated with Callmanager Express there are additional config changes required on the CME side;
If you configure the OCN option for Cisco Unity Express on a Cisco Unified CME platform, you must configure Cisco Unified CME to correspond. If you configure OCN for Cisco Unity Express on a Cisco Unified Communications Manager platform, no additional configuration on Cisco Unified Communications Manager is required.
SCCP: Setting a Mailbox Selection Policy for Cisco Unity Express or a PBX Voice-Mail Number
To set a policy for selecting a mailbox for calls from a Cisco Unified CME system that are diverted before being sent to a Cisco Unity Express or PBX voice-mail pilot number, perform the following steps.
Prerequisites
Cisco Unified CME 4.0 or a later version.
SUMMARY STEPS
1. enable
2. configure terminal
3. dial-peer voice tag voip
or
dial-peer voice tag pots
4. mailbox-selection [last-redirect-num | orig-called-num]
5. end
Hope this helps!
Rob
03-10-2008 03:46 PM
Thanks Rob that was the missing link. Tested today and works great
Thanks again
Art
03-10-2008 04:48 PM
Hi Art,
You are most welcome :) Glad to be of some small help.
Take care,
Rob
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