Unity 5 UM and Exchange 2003 - Changing DN

Unanswered Question
Mar 9th, 2008


When I change a Subscribers DN in AD it is not reflected on Unity. How does it synch?



I have this problem too.
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Jaime Valencia Mon, 03/10/2008 - 05:55

if you're changing the subscriber DN that needs to be done in SAWeb, not in AD

you can try restarting the AVDsad service in Unity to force the refresh



if this helps, please rate

richb1971 Mon, 03/10/2008 - 11:53

Hi Jaime,

Sounds promising although I'm confused why you'd need to do it somewhere other than AD? What is SAWeb? and would it update AD? Thought the idea was that AD was the definitive source?

Can you clarify please?


Jaime Valencia Mon, 03/10/2008 - 21:28

exactly what are you trying to do?

change the DN the user has as his mailbox or the telephone field in AD?

richb1971 Tue, 03/11/2008 - 02:05

CCM is sync'd with AD. I was hoping when we change the Telephone Number in AD it would change the DN in CCM. Is this possible?



Jaime Valencia Tue, 03/11/2008 - 07:56

The AD provides the directory, so if you change the telephone numer in AD that will reflect in the global directory as the phone number if you look for that guy, but that is not going to change the actual DN of the phone

that is not in the AD, that is in the CCM DB which is not synched at all with AD for that values

you need to go to device -> phone -> select the phone -> select the line and change the DN in there



if this helps, please rate


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