Boot Loop

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Mar 10th, 2008
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Hello can someone help because my cisco 1603-R is only looping

System Bootstrap, Version 11.1(10)AA, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

Copyright (c) 1997 by cisco Systems, Inc.

and repeating again, do you have any suggestions how can I fix this issue thank you

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Richard Burts Mon, 03/10/2008 - 09:22
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Andrea


If you could capture and post the console output we might get a better insight into what the problem is.


I will suggest that I have sometimes seen symptoms like this that were resolved when we opened up the router and reseated the flash and memory modules. You might give this a try.


HTH


Rick

aconticisco Mon, 03/10/2008 - 11:03
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Yes in fact I have done so and have reseated both RAM and flash memory card but still same problem. Even if I switch it on without RAM and Flash card same problem. The output is just what I have posted first and nothing more

danrya Mon, 03/10/2008 - 13:58
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I agree with the other post. If you can set your terminal program to capture the test, and enter it here, it would be helpfull in answering your question.

aconticisco Tue, 03/11/2008 - 12:24
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first of all thank you for trying to help me,


if I understood well this is what you want,



CONNECTED TO SERIAL PORT com1 (9600-8N1)





System Bootstrap, Version 11.1(10)AA, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

Copyright (c) 1997 by cisco Systems, Inc.




System Bootstrap, Version 11.1(10)AA, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

Copyright (c) 1997 by cisco Systems, Inc.




System Bootstrap, Version 11.1(10)AA, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

Copyright (c) 1997 by cisco Systems, Inc.


Richard Burts Tue, 03/11/2008 - 13:49
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Andrea


Thank you for posting the additional output. Frequently when there are problems booting seeing the actual console output may give clues about what the problem is. Seeing this console output I would assume that it is not a software problem but is some kind of hardware problem.


I would suggest that you disconnect all interfaces except your console connection and if there are any modules that you can remove then remove them. Then try booting again and see if the symptoms change.


If this router is under maintenance I would suggest opening a case with TAC. It looks to me to most likely be some hardware issue.


HTH


Rick

aconticisco Tue, 03/11/2008 - 15:03
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Thnak you for the info,


I have already disconnected everything I could so now I am stuck and cannot do nothing.


I wonder if I could maybe try a different ram module since I have another router exactly the same model

Richard Burts Tue, 03/11/2008 - 15:22
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Andrea


You could certainly give that a try. From the same model the memory should be interchangeable.


HTH


Rick

aconticisco Fri, 03/14/2008 - 15:29
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Hello,

you wull not believe it but as soon as I exchanged the ram of both routers both of them are working, at least till now !!


thank you for your Support

danrya Sat, 03/15/2008 - 10:49
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That's good news! Maybe one of them just wasn't seated good, and after reseating it made a better connection. Good job troubleshooting.


Dan

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