03-10-2008 07:24 AM - edited 03-05-2019 09:39 PM
Hello can someone help because my cisco 1603-R is only looping
System Bootstrap, Version 11.1(10)AA, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
Copyright (c) 1997 by cisco Systems, Inc.
and repeating again, do you have any suggestions how can I fix this issue thank you
03-10-2008 09:22 AM
Andrea
If you could capture and post the console output we might get a better insight into what the problem is.
I will suggest that I have sometimes seen symptoms like this that were resolved when we opened up the router and reseated the flash and memory modules. You might give this a try.
HTH
Rick
03-10-2008 11:03 AM
Yes in fact I have done so and have reseated both RAM and flash memory card but still same problem. Even if I switch it on without RAM and Flash card same problem. The output is just what I have posted first and nothing more
03-10-2008 01:58 PM
I agree with the other post. If you can set your terminal program to capture the test, and enter it here, it would be helpfull in answering your question.
03-11-2008 12:24 PM
first of all thank you for trying to help me,
if I understood well this is what you want,
CONNECTED TO SERIAL PORT com1 (9600-8N1)
System Bootstrap, Version 11.1(10)AA, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
Copyright (c) 1997 by cisco Systems, Inc.
System Bootstrap, Version 11.1(10)AA, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
Copyright (c) 1997 by cisco Systems, Inc.
System Bootstrap, Version 11.1(10)AA, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
Copyright (c) 1997 by cisco Systems, Inc.
03-11-2008 01:49 PM
Andrea
Thank you for posting the additional output. Frequently when there are problems booting seeing the actual console output may give clues about what the problem is. Seeing this console output I would assume that it is not a software problem but is some kind of hardware problem.
I would suggest that you disconnect all interfaces except your console connection and if there are any modules that you can remove then remove them. Then try booting again and see if the symptoms change.
If this router is under maintenance I would suggest opening a case with TAC. It looks to me to most likely be some hardware issue.
HTH
Rick
03-11-2008 03:03 PM
Thnak you for the info,
I have already disconnected everything I could so now I am stuck and cannot do nothing.
I wonder if I could maybe try a different ram module since I have another router exactly the same model
03-11-2008 03:22 PM
Andrea
You could certainly give that a try. From the same model the memory should be interchangeable.
HTH
Rick
03-14-2008 03:29 PM
Hello,
you wull not believe it but as soon as I exchanged the ram of both routers both of them are working, at least till now !!
thank you for your Support
03-15-2008 10:49 AM
That's good news! Maybe one of them just wasn't seated good, and after reseating it made a better connection. Good job troubleshooting.
Dan
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: