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Switch CLI Credentials

user_4444
Level 1
Level 1

‎03-10-2008 08:02 AM

We have four MDS switches here and one of them keeps asking for "Switch CLI Credentials" when I run "Show Tech Support" from Device Manager. The other three work fine. When I put the correct username & password it still comes back with the same error.

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4 Replies 4

ebreniz
Level 6
Level 6

‎03-14-2008 09:29 AM

Switch getting managed even after deleting valid CLI credentials. Try this bug CSCsh31390

0 Helpful

user_4444
Level 1
Level 1
In response to ebreniz

‎03-18-2008 04:29 AM

What is "Bug CSCsh31390"?

0 Helpful

andyhp1
Level 1
Level 1

‎03-26-2008 10:27 AM

are you sure the CLI account you are using works on that switch ? have you tried openg a command line session to check the user and password are correct ? DM and FM use a different account to the CLI.

0 Helpful

user_4444
Level 1
Level 1
In response to andyhp1

‎03-27-2008 04:29 AM

All four switches use the same username and password and I get into DM & FM using these credential's. I Also get into CLI by the same way. I can open DM on this switch using the same credential's but get the error when trying to run "Show Tech-Support".

0 Helpful
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