Ciscoworks - Bug fixes

Unanswered Question
Mar 10th, 2008

Is it possible to use CiscoWorks to identify any devices on my network that require a certain bug fix? I need to check to see what devices have the correct OS that contains the new DST modifications. I was hoping I could use CW to search for devices that require CSCsg70355. Any help would be great!

I have this problem too.
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Joe Clarke Mon, 03/10/2008 - 09:29

You can use RME's Bug Toolkit reporting feature to do this. It can be found under RME > Reports > Report Generator. Just select the Locate Device Report.

phil.wightman Mon, 03/10/2008 - 09:43

Great! I was in the right area I just wasnt choosing the Locate Device Report. This worked perfectly. Thank you!

phil.wightman Mon, 03/10/2008 - 12:03

Ok, so I found a problem.

I ran the BugToolKit report for the DST bug I mentioned earlier. It came back with a report of several 100 devices and saying "none" in the affected devices section. Skeptical, I looked through the list of devices it checked and one of them is a 7206 router running a version of IOS that is affected by the bug! I even tested the device to be sure it really did have the bug. I must be doing something wrong. What good is an inaccurate report?

Joe Clarke Mon, 03/10/2008 - 19:42

I have found the problem causing this. I have filed CSCso14160 to track this problem. If you open a TAC service request and have your engineer contact me, I can provide a patch.

phil.wightman Tue, 03/11/2008 - 06:02

Good deal. I will do so. When I open the case, will they know who I mean if I say "Jclarke on the NetPro forums found the issue"?


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