I have a script that I deployed on two clusters that allows a TUI interface to open and close the callcenter for emergencies and or activate a message of the day.
Part of the message of the day is the ability for the supervisor to record and upload the message as they need.
In HR it works, but in Rx I can't get the prompt to upload through the script after it has been rerecorded.
All Rx prompts are in Default.
All HR prompts are in en_US.
I tried the Message of the Day file in both Default and en_US.
Any ideas why this is happening?