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Removing License from CCM 6.1

Rick Morris
Level 6
Level 6

Does anyone know how to remove a license from Cisco Unified Communications Manager 6.1?

I was told that no one can get root access, and I am under the assumption that you need root to be able to do this. Is there a way to do this without rebuilding the server?

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

Open a TAC case and reference this bug:

CSCsg28075

Administrator does not have ability to remove licenses from CallManager

they should get the root access with this bug ID and remove the license file

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate
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