IPMA

Unanswered Question
Mar 11th, 2008
User Badges:

hi all,

i'm configured IPMA with proxy line to a manager and his assistant, but the problème is when someone call a manager the call is not routed to assistant automaticaly, the manager phone ring 3 or 4 time and then the call is routed to assistant.

i want that the call be routed directly to assistant, how can i do that.

thanks a lot

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
iptuser55 Thu, 03/13/2008 - 03:09
User Badges:
  • Silver, 250 points or more

It looks like a partition problem also look at the CTI RP intercept is the manager DN in that CTI range. Have you check the CFNA setting on the manager as well ?

thekingyoyo Thu, 03/13/2008 - 10:11
User Badges:

thank you for response,

but i dont know how to verify what do you say.

can you explain plz

Actions

This Discussion