user & pass required for new NM-CUE ????

filiberto.aguirre · ‎03-11-2008

I'm trying to configure NM-CUE Cisco Unity Express 3.0.1 on a 3845

I have already set the commands

interface Service-Engine1/0

ip unnumbered GigabitEthernet0/1

service-module ip address 192.168.1.2 255.255.255.0

service-module ip default-gateway 192.168.1.1

If I try to access by the command :

CME#service-module service-Engine 1/0 session

Trying 192.168.1.1, 2066 ... Open

User Access Verification

Username:

A user and pass is asked but I have no configured nither the user nor the pass, is a new module

Is there a default pass in order to access to the module?

I tried to reset the pass via command but this message is displayed:

CME#

Mar 11 18:44:37.521: %SERVICEMODULE-3-PASSWORDRESET: Service module Service-Engine1/0 password reset not supported

C3845-ADVENTERPRISEK9-M), Version 12.4(15)T3

How can I have access to the module?

Brandon Buffin · ‎03-12-2008

Check the authentication settings on the terminal line associated with the CUE module. In your case you should have "line 66" in your config. Sounds like there is a username/password required for this line.

Hope this helps. If so, please rate the post.

Brandon

filiberto.aguirre · ‎03-12-2008

Thanks a lot for your quick response.

I'm going to check it