Solved: How to monitor active calls using SNMP on MGCP gateway

timboden1 · ‎03-12-2008

Hello. We have a mixed environment with CCM 4.2 with H.323 and MGCP PRI gateways. I would like to graph and monitor the number of active calls I have across both PRI's. I know this can be accomplished with RTMT and that would work good if it could keep historical results. I can use SNMP to monitor the H.323 PRI which is on a 2811. The MGCP is on a 2821. Does anyone know how I could possibly do this without purchasing any 3rd party app?

Thank you.

chrclark · ‎03-12-2008

Any counters that are available in RTMT are also available in Perfmon. Perfmon can be configured to keep historical data. Also, RTMT keeps a weeks worth of historical data by default.

RTMT weeks worth of historical call volume data is kept in

Calllog_MM_DD_YYYY_HH_MM.log

in C:\program files\common files\cisco\log\RTMTLogger directory

I believe it records number of active calls and completed calls logged as a total by MGCP or H323 calls.

If you need a specific GW, then you can use Perfmon. You will need to get the data from the CallManager that is controlling the gateway.

Performance Object -> Cisco H323

Select -> Calls In Progress on the lower left hand box. Then select the GW that you are interested in on the bottom right hand box.

Hope this helps,

Chris

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chrclark · ‎03-12-2008

Any counters that are available in RTMT are also available in Perfmon. Perfmon can be configured to keep historical data. Also, RTMT keeps a weeks worth of historical data by default.

RTMT weeks worth of historical call volume data is kept in

Calllog_MM_DD_YYYY_HH_MM.log

in C:\program files\common files\cisco\log\RTMTLogger directory

I believe it records number of active calls and completed calls logged as a total by MGCP or H323 calls.

If you need a specific GW, then you can use Perfmon. You will need to get the data from the CallManager that is controlling the gateway.

Performance Object -> Cisco H323

Select -> Calls In Progress on the lower left hand box. Then select the GW that you are interested in on the bottom right hand box.

Hope this helps,

Chris

timboden1 · ‎03-12-2008

Chris,

Thanks for your advice. I have a question. I've looked up Perfmon and found links to a download app on sourceforge.net . Is this what you are referring to? Please forgive my ignorance.

Thanks again,

Tom

chrclark · ‎03-12-2008

Perfmon is included with the operating system. Its built into Windows.

Start, Run, Perfmon

Or Start, Programs, Administrative Tools, Performance

To add a counter, click on the + (plus) button and you can get live graphs.

You can also setup historical logs by going into Performance Logs and Alerts, Counter Logs, and adding a new log with the settings you need.

Here is an article on using Perfmon

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/3_2/ccmsrva/saperf.html#wpxref64679

timboden1 · ‎03-12-2008

Awesome.. Thanks again!