IPCC Enterprise upgrade strategy guide

Unanswered Question
Mar 12th, 2008

Trying to locate the guide on how to upgrade a system from IPCC Enterprise v5/CCM 3.3(5)/IVR v3.1(2) to end up at IPCC Ent 7.2/CCM 6/and an appropriate IVR version.

I've seen this guide before, but can't locate it.

Anyone got a link?

I have this problem too.
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Clifford McGlamry Mon, 03/17/2008 - 19:25

I already had this document.

The problem is that the upgrade guides address the order in which CCM and ICM servers must be upgraded, but they are silent on the IVRs.


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