03-12-2008 01:39 PM - edited 03-14-2019 01:56 AM
Trying to locate the guide on how to upgrade a system from IPCC Enterprise v5/CCM 3.3(5)/IVR v3.1(2) to end up at IPCC Ent 7.2/CCM 6/and an appropriate IVR version.
I've seen this guide before, but can't locate it.
Anyone got a link?
03-14-2008 12:04 PM
Hi,
Please check out the attachment ! Hope that's what you're looking for !!!
Good luck !!!
Danny
03-17-2008 07:25 PM
I already had this document.
The problem is that the upgrade guides address the order in which CCM and ICM servers must be upgraded, but they are silent on the IVRs.
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