Dial from missed or received calls

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Mar 12th, 2008
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I have Call Manager 4.2 and want to be able to dial from missed or received calls. Since you have to dial 9 to get out none of them go through. Any advice on how to make that work?

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mattcalderon Wed, 03/12/2008 - 15:18
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http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml


Above is a link. Pretty much if you have a H323 gateway you can use translation patterns or if it is mgcp you can manipulate Clusterwide Parameters (Device - PRI and MGCP Gateway) section, in the service parameters for Cisco CallManager.


Hope this helps!


Also more info in previous post:

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbed304/1#selected_message

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