Dial from missed or received calls

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Mar 12th, 2008
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I have Call Manager 4.2 and want to be able to dial from missed or received calls. Since you have to dial 9 to get out none of them go through. Any advice on how to make that work?

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mattcalderon Wed, 03/12/2008 - 15:18
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Above is a link. Pretty much if you have a H323 gateway you can use translation patterns or if it is mgcp you can manipulate Clusterwide Parameters (Device - PRI and MGCP Gateway) section, in the service parameters for Cisco CallManager.

Hope this helps!

Also more info in previous post:



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