Private Number

Unanswered Question
Mar 12th, 2008

Hi can someone please tell me how to make an individual number set to private when dialing external numbers? At the moment all our caller id's are set to be shown to call called party's. We want to set one of our numbers to the corporate main number instead of his extension number when dialing outside. We have call manager 5.1 and we use a cisco 3660 for our voice gateway.

Thanks,

Ross.

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rob.huffman Wed, 03/12/2008 - 20:29

Hi Ross,

We are not running CCM 5.1 but this is the setting we use to tweak what is diplayed for ougoing calls;

External Phone Number Mask

Specify the mask that is used to format caller ID information for external (outbound) calls that are made from the associated device.

•The mask can contain up to 24 characters. Valid characters specify 0 to 9, *, #, and X.

•Enter the literal digits that you want to appear in the caller ID information and use Xs to represent the directory number of the associated device.

•See the following examples:

If you specify a mask of 972813XXXX, an external call from extension 1234 displays a caller ID number of 9728131234 if the Use External Phone Number Mask option is checked on the route pattern that is used to make the external call.

If you specify a mask of all literal digits, such as 9728135000 to represent a main attendant number, that literal number (9728135000) displays as the caller ID for an external call from any associated device.

From this CCM 5.1 doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_1_3/ccmcfg/b08uspha.html

Hope this helps!

Rob

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