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LMS2.6 CM4.0.10 - User Tracking stopped working - log message enclosed.

stevejhale
Level 1
Level 1

I get a message at the end of the UT.log

The status just stays at running unless I stop the process.

Common trust user is: admin

User name in Security context is: admin

log4j:ERROR No appenders could be found for category (CTM.common).

log4j:ERROR Please initialize the log4j system properly.

2008/03/12 17:01:52 main ani MESSAGE DCRDevWrapper: Closing DCRProxy

1 Reply 1

Joe Clarke
Cisco Employee
Cisco Employee

This is not an error. I see nothing here that would explain why UT does not stop. Stopping UTMajorAcquisition can have a bad effect, though. If you have stopped it manually, you should also try restarting ANIServer. As for further troubleshooting, you will need to enable vmpsadmin debugging under Campus Manager > Admin > Campus Data Collection > Debugging Options, and run a new UT major acquisition. The resulting ut.log should have more details.