Unable to use Pickup for calls from a Hunt Pilot. I've tried the 'CSCsb42763 ' but Pickup Group is still not visible under Hunt Pilot. Does CCM need a reboot after applying the Bug Fix?
Hope things are going well :) This fix should not require a reboot. I have worked with others here that applied this to CCM 5.1 systems without any issues. Here is the link to the actual TAC Case Collection and a short clip;
In order to enable this functionality in these versions of Cisco CallManager:
Enter CSCsb42763, in mixed case, into the Cisco Support Use 1 Enterprise Parameter under the new Cisco Support use Only group, and click update. Only the CSCsb42763 value in this parameter enables the configuration in step two. Change the value to anything else in order to disable this functionality.
Go to the Hunt Pilot Configuration page, choose a Call Pickup Group from the dropdown list and click update.
For Cisco CallManager 4.2, the same bug is applicable. The only change is that in the enterprise parameter it is called Unsupported Pickup in the CCMAdmin Parameters group.
Hope this helps!