UCM-BE 6.0- Unity connection issue

Unanswered Question
Mar 13th, 2008

Hi,

By mistake i deleted UndeliverableMessages Mailbox Application user(UserManagement>Application User), after that i am not able to get the Voice mail prompt... Can some one suggest to retrive the Application user which i have deleted or any other solution..

Please help me out!!

Regards,

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
ebreniz Wed, 03/19/2008 - 09:19

There are a few things to check first:

- does it work with other phones or is it just this phone that does not work?

- does it work on other networks?

- are you using a 790X/791X with hands free? these phones only have monitor, not speaker phone

- if you are dialing with the handset onhook then lifting the handset, make sure your hookswitch is disengaging properly

- if you have ACLs, be sure to have a "log" on any deny statements so you can be sure it's not your ACLs

- check Device license

Actions

This Discussion