Solved: MGCP Gateway Unregistered CCM 6.1

r.vanschendel · ‎03-13-2008

Hi

In our CCM 6.1 enviroment we have a problem with the MGCP gateway. When you look in the CCM you see that it is Unregistered.

Screendump CCM:

Product = Cisco MGCP E1 Port

Gateway = SGS-HR-GW1

Device Protocol = Digital Access PRI

Registration = Unregistered

IP Address = 10.7.0.20

End-Point Name = S0/SU0/DS1-0@SGS-HR-GW1

But when you look on the gateway it looks okay for me:

+++++++++++++++++++++++++++++++

SGS-HR-GW1#sh ccm

MGCP Domain Name: SGS-HR-GW1

Priority Status Host

============================================================

Primary Registered SGS-fn (10.7.0.10)

First Backup None

Second Backup None

SGS-HR-GW1#sh mgcp

MGCP Admin State ACTIVE, Oper State ACTIVE - Cause Code NONE

MGCP call-agent: SGS-fn 2427 Initial protocol service is MGCP 0.1

+++++++++++++++++++++++++++++

Is there a config faillure ?

The problem starts with changing the IP address of the gateway, so I bring it back to the old IP address but the problem is still there.

Regards , Rene

Jaime Valencia · ‎03-13-2008

the sh ccm on a GW does not necessarily means the GW is registered, it only means the signaling at port 2428 is working fine. that is the keepalive port

verify that the MGCP call agent statements is looking at the right server, that the domain name under CCM is the hostname + domain (if configured)

try a no mgcp / mgcp

try deleting and readding the GW under the CCM config

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎03-13-2008

the sh ccm on a GW does not necessarily means the GW is registered, it only means the signaling at port 2428 is working fine. that is the keepalive port

verify that the MGCP call agent statements is looking at the right server, that the domain name under CCM is the hostname + domain (if configured)

try a no mgcp / mgcp

try deleting and readding the GW under the CCM config

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

r.vanschendel · ‎03-14-2008

***deleting and readding the GW under the CCM config***

that was the solution.

Thank you very much.

auppal · ‎03-13-2008

this looks like a domain name mismatch. Can you attach deb mgcp pack and bounce the mgcp and collect the logs