Solved: CUC 2.1 locale install error - Cisco Community

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I'm having a problem installing a locale, it appears to work downloading but when the install box closes there is a message that says error encountered.

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Accepted Solutions

maybe you're hitting this bug

CSCsi57553 - "Localization install does not mention CuCsMgr/CuMixer should be stopped"

You need to stop the Connection Mixer (CuMixer) and the Connection

Conversation Manager (CuCsMgr) and then complete the locale install.

Useful commands:

Utils service list

Utils service stop/start

HTH

javalenc

HTH

java

if this helps, please rate

View solution in original post

1 Reply 1

maybe you're hitting this bug

CSCsi57553 - "Localization install does not mention CuCsMgr/CuMixer should be stopped"

You need to stop the Connection Mixer (CuMixer) and the Connection

Conversation Manager (CuCsMgr) and then complete the locale install.

Useful commands:

Utils service list

Utils service stop/start

HTH

javalenc

HTH

java

if this helps, please rate