Solved: no access by GUI CME 4.0 ?????

filiberto.aguirre · ‎03-13-2008

I set the access by GUI option, I load the files in the flash and also I set the commands required to have access. When I tried to access by http://10.10.10.1/ccme.html the main page is displayed buy I have no access to the options, If I access by http://10.10.10.2/WEB (unity access) I have complety access to the options.

In other equipments where there is no unity installed if a access by http://10.10.10.1/ccme.html the main page is displayed buy I have no access to the options so I can not make any changes by the GUI

I have checked if all the files required are in the flash and they are.

any reason o somethingis left???

dboutieller · ‎07-07-2008

If you copied the files to the flash using a SANDISK reader plugged into your laptop, make sure that the files that are used for displaying the page are lowercase. There is a bug in microsoft that causes some of the files to be changed from lowercase to upper case when you do a copy and paste. Here are a few files in particular that are affected by it:

sxiconad.gif

uparrow.gif

logohome.gif

dom.js

Make sure these files are lower case. You can change them through the command line by doing a "rename flash:oldfilename newfilename"

See if this is the root of your problems

View solution in original post

paolo bevilacqua · ‎03-14-2008

Are you using the mandatory IE6? Have you enabled javascript ?

If you have coped the files in a directory, include that in "ip http path ...".

filiberto.aguirre · ‎03-14-2008

Hi

I have already set

ip http server

no ip http secure-server

ip http path flash:

telephony-service

web admin system name cisco password cisco

dn-webedit

time-webedit

what I don't understand is why I have complete access using the path for unity express http://10.10.10.2/WEB but I have no access if I try http://10.10.10.1/ccme.html

(the main page is display with the options but I have no access).

Jaime Valencia · ‎03-14-2008

i'd suggest to double check the config just to make sure you already have it all in there

Enabling the GUI

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmegui.html

javalenc

HTH

java

if this helps, please rate

uddinabu1 · ‎07-06-2008

Hi,

I am having same kind of problem but with Cisco Unity Express GUI is not working for me, CME GUI is working fine.

Thanks in advance for any helpfull idea!

filiberto.aguirre · ‎03-18-2008

Hi,

I have already anabled javascript but the result is the same. Which other options should I check in the browser? If thw browser is the problem why I can access all the options with the Unity express's GUI?????

dboutieller · ‎07-07-2008

If you copied the files to the flash using a SANDISK reader plugged into your laptop, make sure that the files that are used for displaying the page are lowercase. There is a bug in microsoft that causes some of the files to be changed from lowercase to upper case when you do a copy and paste. Here are a few files in particular that are affected by it:

sxiconad.gif

uparrow.gif

logohome.gif

dom.js

Make sure these files are lower case. You can change them through the command line by doing a "rename flash:oldfilename newfilename"

See if this is the root of your problems

filiberto.aguirre · ‎07-07-2008

Hi dboutieller,

I haven't realized of that difference, I have just checked those files and you are right!!!

I'm going to make those changes you recomend.

I really appreciate your time for answering .

Regards,

filiberto.aguirre · ‎07-10-2008

Hi dboutieller

I have just made the changes, now I CAN ACCESSS via gui to all option !!!!

A lot of thanks !!!