Hi,

We have installed CiscoWorks CommonServices 3.0.5 with Operations Manager 2.0.1 but unable to add devices to Operations Manager database for monitoring purpose. While adding devices to the Operations Manager database, we are getting following error message,

"cannot add device.See the NMSROOT/log/CUOM/TIS/DeviceManagement.log file for more information."

We have verified the device credentials like username,password,SNMP string but still issue persists.

Also attaching "DeviceManagement.log" file from the Operations Manager server for your reference. Kindly assist to

further troubleshoot this issue.