It looks like our CCM (5.1) is keeping some traces of the route patterns (RP) even after they have been deleted. Everytime I delete a route pattern, I need to reboot the CCM in order to get rid of it. Am I the only one with this issue?
First off, you are always welcome :) I found the thread that you were working on with Jeff and Deji (nice work, both of you!).
I have a couple of questions to confirm;
8888 is RP?
8604 is Hunt Pilot?
First, setup a second "Dummy" line on the Line Group member phones for the Messaging portion of the config. Then take out the mailbox setup on 8888.
Lets say the Hunt Pilot number is 8604 and the Dummy Extension on the Line Group member phones is 2355 (this number, 2355 is where the Messages will land so all 4 people will have access to them from their phones). Set the Hunt Pilot to Forward (CFNA) to the Unity Pilot # 5000.
Create a new mailbox for 2355 with 8604 as an Alternate Extension. When the call routes through to Unity via the Hunt Pilot No Answer Unity should see the CLID of 8604 which will then be connected to the Mailbox on 2355.
The only thing to verify is what CLID number is being passed to Unity. it should be 8604 in this example). You may need to configure the Originally Dialed number (8888) as an Alternate Extension on 2355 as well.
On the Alternate Extensions page for a user account, you can enter phone numbers to set up alternate extensions in addition to the primary extension of the user. Alternate extensions can be used for various reasons, such as handling multiple line appearances on user phones. Alternate extensions can also make calling Cisco Unity Connection from an alternate device,such as a cell phone, a home phone, or a phone at another work site more convenient.
When you specify the phone number for an alternative extension, Connection handles all calls from that number in the same way that it handles calls from a primary extension (assuming that ANI or caller ID is passed along to Connection from the phone system). This means that Connection associates the alternate phone number with the user account, and when a call comes from that number, Connection will prompt the user to enter their password and log on.
From this doc;
Then tweak the Message Lamp Setting in CCM for the 2355 Line appearances;
For the Line Setting on 2355 (each phone)-
Line Settings for this Device - Changes affect only this device
Message Waiting Lamp Policy - Light and Prompt
The RED Message Lamp will then work for these Second lines on each phone.
Hope this helps!