I have an issue with an attorney/assistant shared line configuration on CM 6.1. Attorneys share their primary line with a secretary. Built-in barge is enabled.
Call comes in on the shared line and is picked up by the attorney. Another calls comes in on the shared line and is picked up by the secretary but puts the call to the attorney automatically on hold.
I had this working on CM 4.1 and now for some reason this is happening. Any ideas?