Hi, i found this in the troubleshooting document but it didnt help:
Cannot Add a Contact to Any Existing Group or to Any New Group
Problem The user reports not being able to add a contact to any existing group or to any new group. The Add Contact to Group option is greyed out on the right-click menu, and the Actions > Add Contact to Group menu does not add the contact to the group.
Solution Try these solutions:
â¢The UserID attribute in the LDAP Attribute Mapping table might be incorrectly configured in Cisco Unified Presence Administration (Application > Unified Personal Communicator > Settings). For details about configuring the Cisco Unified Presence LDAP settings, see the Cisco Unified Personal Communicator installation guide at this URL:
â¢Make sure the contact to be added is in the Cisco Unified Communications Manager and in the Cisco Unified Presence databases.
anyone got this issue before and made it work?
thanks for your help in advance.