IPM 4.0.1 - Graphs are missing (no Gifs shown)

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Mar 16th, 2008
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Hi all,

One of our customers has LMS3.01. I've added a new DefaultIpEcho collector between to remotely located machines (6500 and 4500) for historical and real-time monitoring. Credential Verification check was Ok (snmp RW/Ro community) and I've enabled the remote machine as rtr responder.

Every time I click on the Monitor button in the Collectors Mgmt - Collectors tab I get a web page with the collection details, however the graph (gif) is missing (a red X instead of the gif).

Data is being collected every minute.

Troubleshooting ideas are more then welcomed.



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Joe Clarke Sun, 03/16/2008 - 09:57
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Make sure you have the Flash plug-in properly installed on your client. IPM 4.0 relies on Flash to display the graphs. It is recommended you install Flash 8.0 or higher.

ykorol_nmsguru Sun, 03/16/2008 - 13:36
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Thanks for the quick answer, I'll ask the customer to install the plug-in and let you know.



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