03-16-2008 11:03 AM - edited 03-15-2019 09:29 AM
Hi,
Q1) When sending broadcast messages the MWI does not lit is this normal
Q2) With Unity notification, i can reach the state where unity calls the mobile but i cannot enter any dtmf, do i need to create a dial-peer and what it should look like?
Good day
Solved! Go to Solution.
03-16-2008 11:21 AM
1 that is WAD
Cisco Unity Conversation: Subscribers Can Receive System Broadcast Messages
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/405/release/notes/cu405rn.html#wp423116
â¢System broadcast messages do not light message waiting indicators (MWIs) on subscriber phones, nor do they cause distinctive dial tones to notify subscribers of a new message when they pick up their desk phone receiver. System broadcast messages also do not trigger message notifications for alternative devices, such as a pager or another phone.
2
If using H323 you should already have them in place, otherwise you wouldn't be able to reach the mobile
dial-peer voice 1 pots
incoming called-number .
dtmf-relay h245-alphanumeric
dial-peer voice 2 voip
destination-pattern 9T
dtmf-relay h245-alphanumeric
the rest of the config for the dial-peers depends on the ports, codecs, etc
HTH
javalenc
03-16-2008 11:27 AM
Hi Wissam,
For question #1;
Broadcast Messages do not light MWI's. You can setup a Public Distribution List to accomplish this and Light MWI's;
From Unity Master Jeff Lindborg;
For question #2;
Cisco Unity with CallManager Problem with DTMF
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a0080094607.shtml
Hope this helps!
Rob
EDIT: Jaime, you are too fast for my lame-o typing skills :)
03-16-2008 11:21 AM
1 that is WAD
Cisco Unity Conversation: Subscribers Can Receive System Broadcast Messages
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/405/release/notes/cu405rn.html#wp423116
â¢System broadcast messages do not light message waiting indicators (MWIs) on subscriber phones, nor do they cause distinctive dial tones to notify subscribers of a new message when they pick up their desk phone receiver. System broadcast messages also do not trigger message notifications for alternative devices, such as a pager or another phone.
2
If using H323 you should already have them in place, otherwise you wouldn't be able to reach the mobile
dial-peer voice 1 pots
incoming called-number .
dtmf-relay h245-alphanumeric
dial-peer voice 2 voip
destination-pattern 9T
dtmf-relay h245-alphanumeric
the rest of the config for the dial-peers depends on the ports, codecs, etc
HTH
javalenc
03-16-2008 11:27 AM
Hi Wissam,
For question #1;
Broadcast Messages do not light MWI's. You can setup a Public Distribution List to accomplish this and Light MWI's;
From Unity Master Jeff Lindborg;
For question #2;
Cisco Unity with CallManager Problem with DTMF
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a0080094607.shtml
Hope this helps!
Rob
EDIT: Jaime, you are too fast for my lame-o typing skills :)
03-17-2008 12:00 PM
not at all Rob, i just got lucky and was looking at the post at the right time, glad we both got 5s for our responses and both solved the issue.
regards =D
javalenc
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