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User tracking doesn't find wireless users

swizzlestick
Level 1
Level 1

Hey,

I have a little problem with user tracking in ciscoworks lms 3.0 campus manager 5.0.1

He discovers all the devices, including the access points. But when I use User Tracking he doesn't find the users on those access points.

Any idea how to solve this or what the problem might be?

Thanks

1 Reply 1

swizzlestick
Level 1
Level 1

never mind, fixed the problem.

but stumbled on another one, he finds the users now but he doesn't connect them to the access points, instead he goes a step further and connects them to the device the access point is connected to. is there a way to correct this.

Because now I cannot see to which access point the user is connected.

or do I have to install extra software.

which would kinda be stupid since lms 3.0 provides an end host wireless report, but then wouldn't be capable in collecting them

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