03-17-2008 04:13 AM - edited 03-15-2019 09:29 AM
If callmanager goes down (but Unity still up) can phones at both local site and remote site now running in SRST mode (not CME) still access Unity? In this scenario, the WAN is still up, but the single call manager has went down.
In essence there would be no CTI integration to Unity from SRST routers. Is it possible to simply send the DTMF tones to Unity via appropriate dial-peers ?
Or for this type of scenario to happen do we need to run CME for SRST and complete a CME to Unity integration?
thanks in advance,
03-17-2008 05:43 AM
Jerry:
I guess
For the local site you would have to create another UTIM, but when you are adding you have to select CUCME checkbox,
For the remote site you would have to create dial-peers for and define VM Pilot as 10-digit number under the telephony-service
Check this document from cisco for more reference.
03-17-2008 05:49 PM
What i'm looking to understand is a bit different. Unity will be at main site. Callmanager goes down but Unity is still up as is the WAN. Remote site goes into SRST mode. Can the phones at the remote site in traditionaly SRST mode (not using CME for SRST) call into unity voicemail sysytem? There would be no CTI connectivity.
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