03-17-2008 01:49 PM - edited 03-14-2019 01:58 AM
Hi,
We just purchased 10 more agent licenses and I'd like to know if you could give me a link or a document stating how to upgrade the license on the IPCC server
thank you
03-21-2008 01:38 PM
this may help...
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_0/installation/getting_started/with_express/
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