I have just built an IP IVR 5.0 with the following config:
1. 5 IP IVR Ports, DN from 12101 to 12105
2. IP IVR Application running the Auto Atendant (aa.aef) Script and Trigger DN 31659.
I have checked the configurations multiple times and i am quite confident that everything is set up correcty.
I have also verified on the Call Manager and I can confirm that the IVR Ports and Route Point are registered and associated with the IPIVR User.
However, when I call the Application Trigger Number 31659 I could not get the application working. All I get is a long busy tone.
I did run the Script Reactive Debug and I can get to the IVR Ports okay. However as soon as I go to the Accept Node, the call gets disconnected.
Also, from the Log I found the following error:
CallCtlConnFailed, Inbound call, callctl cause:107, [12105:/(P1-IVRUser2_1) GCID=(3,210464)->ACTIVE]->FAILED
however i don't know what that means.
Does anyone know what the error message is and also how to fix it?