CM 4.3 compatibility with 3rd-party software

Unanswered Question
Mar 18th, 2008

Can CM 4.3 be integrated with RightFax 9.3? None reference on compatibility matrix about this system.


I have this problem too.
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Tommer Catlin Tue, 03/18/2008 - 09:03

It's so much a 3rd party application. All Fax software will work with CM. its how you connect the two together. CM 4.3 may or may not work with the Fax over IP feature in 9.3. You may have to use it with T1 card in the Rightfax server connected to a cisco gateway. Basically, the incoming fax hits the voice gateway. CM picks up the pattern, re-routes the fax to the T1 trunk to the fax server. Rightfax picks up the fax, routes to Exchange, etc.

When you get into the CM6, the SIP trunks will come in handy for fax over IP. You can setup the trunks directly from CM6 to/from Rightfax.


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