interupted call

Unanswered Question
Mar 18th, 2008
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Hi all,

i have a probleme with incoming external call.

when some one call us from external some time work fine, but some time when we respond the call is interupted.

have you an idee plz

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thekingyoyo Wed, 03/19/2008 - 18:30
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i don't know if you need another information?

plz if you have an idee.

thanks

keithknowles Wed, 03/19/2008 - 20:58
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what do you mean by interuppted? do you mean disconnected?

thekingyoyo Sun, 03/23/2008 - 15:00
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hi,

i mean that when some one call us, the phone ring, but when we answer we hear tiit tiit like it is busy and the call finished.

this is not every time

thanks

keithknowles Sun, 03/23/2008 - 15:20
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have you checked the clocking on your incoming PRI/BRI lines to see if there is a mis-match somehwere? That could explain the ticking too.

paolo bevilacqua Tue, 03/25/2008 - 07:31
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To begin with, what system do you have, what are the phone, please explain in detail what you have.

thekingyoyo Wed, 03/26/2008 - 15:57
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hi,

i have CCM 4.1 and i have a router 2801 with 2 BRI interfaces, and i have IPPhones 7960.

paolo bevilacqua Wed, 03/26/2008 - 16:29
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Are you running the latest service release on the CM and a stable ios like 12.4(3j) on the GW ?

thekingyoyo Wed, 03/26/2008 - 17:16
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yes.

i suspect the BRI config, but i dont know how to chek it.

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