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interupted call

thekingyoyo
Level 1
Level 1

Hi all,

i have a probleme with incoming external call.

when some one call us from external some time work fine, but some time when we respond the call is interupted.

have you an idee plz

12 Replies 12

Steven Landon
Level 1
Level 1

this does not have enough infomation.

what is the interface?

Regards,
Steve
Please rate all helpful posts.

i have 2 BRI

i don't know if you need another information?

plz if you have an idee.

thanks

what do you mean by interuppted? do you mean disconnected?

hi,

i mean that when some one call us, the phone ring, but when we answer we hear tiit tiit like it is busy and the call finished.

this is not every time

thanks

have you checked the clocking on your incoming PRI/BRI lines to see if there is a mis-match somehwere? That could explain the ticking too.

how can i checked the clocking?

plz have you an idee what i must verify

thanks

To begin with, what system do you have, what are the phone, please explain in detail what you have.

hi,

i have CCM 4.1 and i have a router 2801 with 2 BRI interfaces, and i have IPPhones 7960.

Are you running the latest service release on the CM and a stable ios like 12.4(3j) on the GW ?

yes.

i suspect the BRI config, but i dont know how to chek it.

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