VG248 MWI issue

Unanswered Question
Mar 18th, 2008
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I have a remote site with a VG248 with the following setup:


Software Version: 1.3(1)ES8.2

MWI Method: Lamp

On-Hook Voltage: 13V

Expected Voltage: 90V


We do not understand why we are only getting 13V for On-hook. The On-hook should be 90V. The result is that we never see the MWI LAMP LED turn ON for the analog phone connnected. Is this a known issue?


Thanks for any help you can give.

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sadbulali Mon, 03/24/2008 - 12:35
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The following bug which may be related:

CSCuk40288 MWI not activated on some ports

CSCeg29505 vg248 MWI queue backs up when CM returns reorder for MWI request


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