I have a customer that is trying to log a wireless phone into Mobility, and when they do so, they receive an Error . Their directory integration (AD) appears to all be working properly.
I had them check their Device profiles to make sure their was a profile created for the user. There is a profile created for this user under the Device Associations Tab. Do they also need a Device Profile created under the Extension Mobility Tab? If not, any other ideas? Thank you.