This is pretty basic, but I can't find the answer anywhere. A subscriber is set for supervised transfer to their phone and the call goes on hold if they are busy. The caller gets the option to press 1 to hold, 2 to leave message etc, but if they don't press a key it should go to the opening greeting but they hear
"sorry, opening greeting is not avialable"
Also get this if you call unity from a ip phone that has no subcriber associated with that extension.
Why is the opening greeting not avialable?