03-19-2008 05:53 AM
I have configured a 7936 but cannot use the 'confrn' softkey to conference in a phone after dialing it. I cannot add a 2nd line via CallManager as it only takes one.
Is the 7936 compatible with CCUM 6.0?
I have tried software 3.3.14 as advised on another thread in the forum.
03-25-2008 08:57 AM
7936 is compatible with CUCM provided 7936 has the compatible firmware. Check the link http://cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm to confirm compatibility.
03-25-2008 09:05 AM
Hi thanks for the link,
I can see that the 7936 Conference Station is compatible with CUCM 6.0
I cannot get the confrn softkey to operate on the 7936, I make the initial call, then try to key confrn in order to conference in the next user.
03-26-2008 08:30 AM
Hi Kim,
The thread that I saw where the 7936 would not Conference indicated to fall back to cmterm_7936.3-3-5-0.bin and that the problem was in 3.3.14
Hope this helps!
Rob
03-26-2008 10:06 AM
Hi Rob,
thanks for the response, I will try the firmware on 28/03/08 and add an update to this thread.
Kim
03-27-2008 01:45 AM
I have checked the voice downloads and the version 7936-3.3.5 is not available for CUCM 6.0.
Surely Cisco wouldn't make a firmware upgrade available that prevented the Conference Station from operating as a Conference Station.
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