Media steps not supported

Unanswered Question
Mar 20th, 2008
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I've just installed IPCC express 4.05 with enhanced seats license.

Everything seems to be OK except media steps usage in scripts.

When I launch a reactive debug on basic scripts with play prompt step, I have following messages when I reach this step :

- in MIVR log

85427: mars 20 11:54:12.262 CET is not supported

- in CRS Editor Exception box : is not supported (same)

Same script without media step works well.

I noticed the same behaviour whatever the media step I used.

Could you please help us solving this problem?

Thank you. Best regards,


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philippebenoit Thu, 03/20/2008 - 05:33
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I have to wake up. I forgot to assign the primary dialog group to the JTAPI trigger ;)

Have a good day.



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