I've just installed IPCC express 4.05 with enhanced seats license.
Everything seems to be OK except media steps usage in scripts.
When I launch a reactive debug on basic scripts with play prompt step, I have following messages when I reach this step :
- in MIVR log
85427: mars 20 11:54:12.262 CET %MIVR-SS_TEL-5-EXCEPTION:com.cisco.channel.ChannelUnsupportedException: com.cisco.dialog.PlayPromptDialog is not supported
- in CRS Editor Exception box :
com.cisco.dialog.PlayPromptDialog is not supported (same)
Same script without media step works well.
I noticed the same behaviour whatever the media step I used.
Could you please help us solving this problem?
Thank you. Best regards,