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Dialling Error

mymite060708
Level 1
Level 1

‎03-20-2008 06:24 AM - edited ‎03-15-2019 09:33 AM

CM version 4.13

I have a publisher and 2 subscribers. I installed the 2nd subscriber and all phones have registered to it. but it seems that any phone that had a callforward can no not be dialled or call out , I have reset the DBL monitor and CTI manager but still I can't call these phones neither can they dial out. Replication looks good. any ideas?

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aamercado
Level 4
Level 4

‎03-20-2008 08:22 AM

Try dblhelper which is usually part of your CM install so just do a search on the HD or download the upgrade prep tool to 4.3 and let it do a sanity check on your CM4.1

CCMUpgdAsstInstall.4-3-4.exe

CUCM Upgrade Utility (UA),

Below is a tech note on forwarding issues

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801b3f4b.shtml

did you check for a Partition/calling Search Space issue?

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