I have a Hub and Spoke setup with 3 remote locations. All using Point to point 3MB bonded T1's. We have help desk personal that go to these remote sites maybe once or twice a week for support. When they get to the site they usually remote desktop back to thier PC's at the hub location.
I monitor network traffic with Fluke Report analyzer and notice that when they do this they are using up a lot of bandwidth. My bandwidth will spike close to 90-100 utilization and a 90% of that is from the RTD user and protocal TCP 3389.
Can someone explain why RTD uses up so much Bandwidth and is there something I can have these guys do locally to reduce the bandwidth? Of course when they RTD to thier main machines they are pulling info from our main File Server at the HUB so they are pulling data accross the wire.