Attendant Console - Speed Dials - CM 4.1(3) to CM 6.1.1

Unanswered Question
Mar 20th, 2008

Does anyone know how to get user Attendant Console speed dials in CM 4.1(3) into a new CM 6.1.1 install (DMA extracted data) using DCD? I see that CM 6.1.1 has an Import/Export Speed Dials option under the File Menu. There's a disconnect for me though when trying to figure out how to transfer between CM version on different OS platforms. Any help is very much appreciated.

I have this problem too.
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gogasca Thu, 03/20/2008 - 23:04

It is only DMA back which would pull AC specific data ( speed dials etc) from CCM

directory and store it as csv file in DMA generated tar file During W1 migration , AC migrator script would then write the same to CCM DB for 5.x.

The csv file named as ciscoCCNocSpokenName.csv contains speed dial data in encryped from. This csv file is inside the DMA generated tar file.

But please take a look at this:

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K25073648

Havent try it but it may help

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