Jaganmohan,

http://www.cisco.com/web/siteassets/contacts/index.html

"Contact a Cisco Customer Service agent to get help with Internet Commerce Tool, order status, changes and expedites

To obtain basic information and ask questions about Cisco products and solutions:

* Customers in North America: Call 1-800-553-NETS, option 2, between 8:00 a.m. and 8:00 p.m. Eastern Time.

* Customers in China, France, Germany, Hungary, India, Italy, Japan, Korea, Netherlands, Sweden, UAE, United Kingdom: Review the international directory.

* Customers in other countries: Contact your local Cisco office.

"

HTH,

__

Edison.